We at Mii Perfume are committed to providing our customers with the best shopping experience. If you are not completely satisfied with the products you have purchased, we are ready to support you through the flexible and transparent return policy below.

1. Return Adjustments

To be eligible for a refund, your product must meet the following requirements:

  • Product Condition: The product must be in its original condition, unused, undamaged, and with its original packaging and seals.
  • Return Period: The request for an exchange must be made within 7 days from the date you received the product.
  • Evidence from Accompanying Documents: To complete the return, you will need to provide the purchase invoice or receipt and the reason for the return.

2. Return Process

If you would like to exchange the product, please follow these steps:

  • Contact Customer Service: Call or email our customer service department to notify them of your return request. Provide order information and make payment changes.
  • Confirm Request Request: Customer service will check and confirm your request. Once the request is accepted, we will guide you on how to send the product for payment.
  • Return Product: Package the product carefully and send it to our address as instructed. You will be responsible for the shipping costs when sending the product, unless the product is defective due to the manufacturer or sent by us.
  • Inspect the product: After receiving the product for payment, we will proceed to check the status of the product.
  • Refund or Exchange Product: If the product meets the conditions for return, we will refund or exchange the product for you as soon as possible. The money will be refunded through your first payment method within 7-10 business days.

3. Products Not Eligible for Return

The following products will not be accepted for payment:

  • Products that have been used or are not in their original condition.
  • Products that do not have the original seal or packaging.
  • Products that are damaged due to customer error.
  • Products that do not have a valid proof of purchase.

4. Contact

If you have any questions about the return policy, please contact us:

Thank you for shopping at Mii Perfume. We always strive to bring maximum satisfaction to customers and are ready to support you in any matter.